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Freegal FAQ's

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FAQ's

WHAT TYPE OF MUSIC IS AVAILABLE IN FREEGAL?

Freegal Music offers a variety of music, for recordings available from Sony Music Entertainment labels only, including Artista, Columbia, RCA and more.  Songs from other music labels, such as Beatles recordings from Apple Records are NOT AVAILABLE through Freegal.

CAN I DOWNLOAD MUSIC IN THE LIBRARY? CAN I STREAM MUSIC?

eMusic can be downloaded to your flash drive from computers in the library. Alternatively you can choose to stream your music choices at any time.

ARE THERE ANY LIMITS FOR MY MUSIC DOWNLOADS?

You can download 5 songs (tracks) per week. We recently added two more songs per week to our former limit of 3. You can stream music for up to three hours per day.

HOW MANY CHANCES DO I GET TO COMPLETE A MUSIC  DOWNLOAD?

You get 3 chances to download a title to your computer. If you exceed your limit, wait until next week to try again.

HOW LONG CAN I KEEP MY MUSIC DOWNLOADS?

Anything downloaded to your computer should play as long as you wish to keep it.

HOW DO I DOWNLOAD A SONG?

Hover over any song and click "Download Now" in the bottom right. Then play the song on your computer, or transfer to a portable device.

HOW DO I TRANSFER A SONG TO MY PORTABLE DEVICE?

Drag and drop directly works for many portable devices, or copy through device management software, such as ITunes for Apple devices.

CAN I PREVIEW A SONG BEFORE DOWNLOADING?

Yes, just stream the song you would like to download to hear it before downloading.

WHAT DO I DO IF THE SONG DID NOT FULLY DOWNLOAD?

Try re-downloading and SAVE from the Freegal  Recent Downloads folder. Note the location when you save the song to your computer. You get 3 chances to download a song. A re-download will not count against your weekly download limit.

MY WEEKLY DOWNLOAD COUNT INCREMENTED, BUT I DID NOT DOWNLOAD THE SONG?

If you hit cancel, or open when downloading, you do not save the song to your computer. It is temporarily held for you in your Freegal  Recent Downloads folder. Try re-downloading and SAVE from the Recent Downloads folder. Note the location when you save the song to your computer. You get 3 chances to download a song.

WHAT IS THE MY WISHLIST FEATURE AT THE FREEGAL SITE?

We do not use this service on the Freegal  site, so you may not use this service.

MORE FAQS?

See the FAQ link on the Freegal site.